News

DEFseals Mid-Autumn Festival Holiday Notice and Customer Service Arrangement

2024-09-14


Dear customer


 Hello!


On the occasion of the Mid Autumn Festival, all employees of DEF seals extend their sincerest holiday greetings to you and your family! Mid-Autumn Festival, as one of the important traditional Chinese festivals, symbolizes reunion and happiness. We look forward to spending a warm time with our families at this wonderful moment.

 

Holiday schedule:

According to China's legal holidays, our company will celebrate Mid-Autumn Festival from September 15, 2024 to September 17, 2024, a total of 3 days. During this period, our office will temporarily suspend daily operations, but please rest assured that we have made sufficient arrangements in advance to ensure that your business is not affected.

 

Customer service arrangement:

Emergency contact: Although most employees will be on vacation, we have an emergency contact mechanism in place. If you have any urgent matters or need immediate assistance, please contact our emergency contact Vicky directly at: sales24@defseals.com Phone: 0086 15382834478. We will respond to your needs as soon as possible.

 


Business consultation: For non emergency business consultations, we recommend that you contact us through regular channels (such as email, website customer service, etc.) before or after the holiday. We will reply to your email and handle related matters as soon as the holiday ends.
Order processing: We will ensure that all orders submitted before or after the holiday are processed and shipped as soon as possible. For orders received during the holiday period, we will process them as soon as possible after the holiday ends.

 

Kind reminder:

Please plan your business needs in advance so that we can better serve you. At the same time, we also take this opportunity to invite you to understand the culture and tradition of the Mid-Autumn Festival and feel the warmth and beauty from the East.

 

Thank you again for your continuous support and trust in DEF seals. We look forward to working hand in hand with you to create brilliance after the holiday ends.

 

I wish you a happy Mid-Autumn Festival, a happy family and a happy reunion!

Warm Regars

DEF seals



News